The Custom Product Specialists is a dynamic member of the company that serves as a technical liaison between the customer and operations. This specialist acts as the point person for difficult custom orders, custom service issues and challenging custom requests from our customers. The Custom Product Specialist will rely on his/her extensive experience and judgment and will collaborate closely with the Customer Success Advocate (CSA) and the Shell Design team to ensure the highest level of customer satisfaction in accordance with the company’s mission, quality policy, and objectives.
May perform miscellaneous tasks/projects as directed by manager
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.