• Microsoft AX Application Support Specialist

    Job Locations US-NJ-Somerset
    Posted Date 1 month ago(1 month ago)
    Job System ID
    2018-6213
  • Overview

    In connection with our continued expansion, Oticon, Inc. is seeking an experienced Microsoft Dynamics - AX support consultant to join our team. The successful candidate will be involved in providing support to the business users for AX and related applications, participate in implementations and provide training. Candidates should be self-starters with a broad business background.

    Responsibilities

    • Provide support for all AX and related business applications issues and questions.
    • Identify solutions to work around open issues that are under investigation or pending
    • Troubleshoot issues and escalate to 3rd level support if needed
    • Document and track case histories, issues, and actionable steps taken
    • Assist users in quality assurance testing of new software releases
    • Interact with user network and support building required IT skills in the business organization
    • Participate in Implementation of new software solutions
    • Participate in business requirement gathering and provide input on improving business processes.
    • Other duties as assigned

    Qualifications

    The position is a unique opportunity to gain exposure to business stakeholders and help be part of the solutions not just from a technical perspective but also to gain exposure to presenting more technical ideas or solutions. There will be many opportunities for learning and professional growth, and your career path is yours to direct based on your drive to succeed.

     

    • Microsoft Dynamics - AX 2009/ 2012 experience is preferred
    • Strong Technical understanding is required
    • Experience with troubleshooting and debugging errors (Problem Solver)
    • Experience in training users

    EEOC

    *otc

     

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