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Customer Service Representative Level 1 reps provide front line heavy customer contact and direct customer service support to all customers. Performance of routine and complex tasks related to all aspects of customer support with emphasis on making each customer contact an easy and pleasant experience.
The Project Manager’s responsibility is to coordinate project teams to ensure successful completion of William Demant Holding (WDH) projects. The Project Manager ensures that initiatives are well planned, that resources are efficiently used, that budgets, schedules and scope definitions are clear and adhered to, that project status is accurately and effectively communicated.
The Project Manager will work in multi-brand / multi-channel fast paced entrepreneurial organization and will report to the Enterprise Project Management Organization.
Oticon, a leading global company in hearing healthcare is currently seeking an (Inside Sales Representative). The Inside Sales Representative responsibility is to develop new business opportunities and maintain current customer relationships through proactive phone contact management. This includes phone support on new leads and current customers. The Inside Sales Representative works with the Account Managers to determine the needs of the customers and the action plan to meet those needs.
We are looking for a Lead Billing Analyst to undertake billing operations in our accounting department. We’ll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. Our Billing Analyst should have a keen eye for detail. Good knowledge of electronic billing procedures. You should also be comfortable working with little supervision to meet tight deadlines.
This position will report directly to the Director of Operations and be responsible for being the liaison between YHN and the DGS Finance Team.
This position that requires a seasoned claims billing professional, with proven experience as a Billing Analyst or similar accounting role. Good knowledge of electronic billing procedures. We are looking for a visible, hands-on team member who retains a professional demeanor at all times and has the ability to make thoughtful decisions. The position requires a team builder/unifier who has the proven ability to engage with the staff in a collaborative and supportive manner – a positive role model, a trainer and a coach.
William Demant Holding Corporation (WDH) is a Denmark-based manufacturer of Hearing-related products and services. WDH is comprised of multiple market-leading Hearing Aid and Audiology Screening and Diagnostic equipment/service companies. The E3 Diagnostic division is the US sales, service and distribution function for all company manufactured instruments/equipment (excluding Hearing Aids) as well as for several non-William Demant Audiology instrument companies. The E3 Diagnostics division is the leading provider of Audiology equipment and service and is comprised of one central General Office (Arlington Heights, IL) and several dozen Sales and Service offices throughout the continental US.
Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry. We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audio logical "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve. We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market.
Oticon is looking for an Sales Support Representative to be part of a dynamic member of the company that ensures accurate data in the ERP system to generate customer’s invoice. Perform credit and rebill functions to ensure accurate billing, support sales team by investigating to rectify invoice issues. This position reports to the Sales Support Manager.
The primary responsibility of this role is to ensure accurate and timely accounting and reporting with the primary focus being on Customer Loans & Rebate Contracts. This person will also support various process improvement projects and corporate initiatives for the Accounting Department. This position is expected to perform at a high level of accountability and reliability of work.
Diagnostic Group has an immediate need for a Customer Service Technician in our Eden Prairie facility. The Customer Service Technician is responsible for analyzing and troubleshooting technical and software problems for customers, internal and external, providing prompt resolutions.
For more than seven decades the Diagnostic Group has been an innovator in audiological instruments, developing, producing and distributing reliable products ranging from hearing screening to diagnostic solutions under industry-leading brands such as MAICO Diagnostics, Interacoustics, Grason-Stadler, Tremetrics and Amplivox.
At Consult YHN, we are business drivers committed to delivering results in the hearing healthcare industry. We work side-by-side with our ASSOCIATES (Audiology & Otolaryngology practices) to develop and assist with the implementation of innovative strategies to grow their businesses. We believe that the only way to create lasting value is through implementation and execution.
We’ve been described as collaborative, team-oriented, smart, confident, experienced, and focused on results. We all share a vision of helping our associates in their efforts to address incredibly tough business problems, while providing unparalleled service and uncompromising commitment to them.
For all Consult YHN candidates, we seek superior analytical and problem-solving skills, exceptional interpersonal and communication skills, leadership and team-building abilities, creativity, high energy and commitment to personal and professional growth.
We are seeking an experienced sales and management professional to lead our East Division and expand our market share within the hearing aid industry. If you have experience building and managing successful sales teams, driving results through field and tele-sales; and if your vision is to align with a leader in one of the nation's fastest growing organizations then Consult YHN is the opportunity you have been looking for.
Because sound matters!
Sound is a fundamental part of daily life that opens up a world of wonder. Sound and hearing are the key to human development and interaction. Sound is the way we understand, recognize and socialize with other people. In short, to hear is to live. Imagine a world without sound, without being able to hear, without being able to interact.
At Oticon Medical, LLC, we are passionate about using our combined expertise and resources to open up the world of sound to as many people as possible. Oticon Medical offers bone anchored hearing systems which address the needs of specific patient groups. Our solutions benefit people with hearing loss, specialized to meet the needs of those who face the hardest hearing challenges.
Oticon Medical, LLC acts as the US distributor for Oticon Medical AB. Oticon Medical, AB is the legal manufacturer of the implants and sound processors sold by Oticon Medical, LLC in the US. Oticon Medical, LLC and Oticon Medical AB are both wholly owned by William Demant Holdings.
Oticon Medical, LLC is looking for a Clinical Specialist reporting into the Regional Director. This role will work under the direction of the Regional Director, and in partnership with a Territory Manager, to increase Oticon Medical (OM) sales, pursue new business opportunities, strategically plan activities, identify target accounts, and expand our reach through clinical support activities to help achieve 100% of our sales goal.
The Clinical Specialist must be based in the SE United states, preferably in a major metropolitan area.